FAQs

Do you take custom orders?

Yes! If you're looking for a size of product that's not listed, or would like to commission a special order, please contact us at hello@sustainablestitches21.com. We'll accommodate your request as is reasonable and get back to you with a quote!

When can I expect to receive my order?

As part of our commitment to sustainability, we keep a limited inventory to ensure nothing goes to waste. Most materials are purchased per order(s). Accounting for time required to make products, it can take up to 3 weeks for orders to be shipped out. Updates will be sent out via email to keep customers informed of their order status.

Note: The fall collection is expected to ship within a week and a half after purchase.

What  delivery service do you use?

Canada Post. Shipping options and costs will be come available at checkout.